Where do agents log in to InstaBrain?

At portal.instabrain.io. Use the email address on your InstaBrain account. The Forgot Your Password box on the login page sends a reset link to the address you enter.

What is the InstaBrain support phone number?

480-613-5818. By email, helpdesk@instabrain.io reaches the help desk that handles login, account, quoting, application, payment page, and API questions.

I have a question about a policy I bought. Who do I contact?

Your policy is issued and serviced by the carrier named on it, not by InstaBrain. Start with the agent who wrote it. If you cannot reach your agent, call 480-613-5818 or email helpdesk@instabrain.io and we route you to the right desk.

How do I ask about contracting, appointments, or commissions?

Email helpdesk@instabrain.io with your writing number. Appointment and licensed-state requests are handled by the help desk directly. Contracting status and commission questions are worked with the carrier's contracting desk.

Support: Agent Login, Help Desk, Phone

Agent login

The InstaBrain portal: quoting, applications, clients, commissions, and your marketing tools.

Forgot your password? The Forgot Your Password box on the login page sends a reset link to the address you enter.

Call support

Platform, account, and case questions.

480-613-5818

Email works too: [email protected]

Agents: a case in progress

Login, account state, a quote, an application that will not move, a question about a decision, the payment page, KickIt, or the API and SDK.

Email the help desk with your writing number and the client's application reference. Both let the help desk find the case on the first read.

Agents: contracting, states, commissions

Contracting status, commission questions, and servicing an issued policy go to the carrier's contracting desk. Appointments and adding a licensed state are handled by the help desk directly.

Email the help desk with your writing number. It answers state and appointment requests itself and works contracting and commission questions with the carrier's contracting desk.

Policyholders

Your policy is issued and serviced by the carrier named on it, not by InstaBrain. Premiums, draft dates, beneficiaries, and documents live with the carrier.

Start with the agent who wrote your policy. If you cannot reach your agent, call 480-613-5818 or email us and we route you to the right desk.

New to InstaBrain?

Agents and agencies who want to sell on InstaBrain, and partners who want the API or SDK, start here.

For agents

Anything else: the contact form.

Straight answers

Where do agents log in to InstaBrain?: At portal.instabrain.io. Use the email address on your InstaBrain account. The Forgot Your Password box on the login page sends a reset link to the address you enter.
What is the InstaBrain support phone number?: 480-613-5818. By email, [email protected] reaches the help desk that handles login, account, quoting, application, payment page, and API questions.
I have a question about a policy I bought. Who do I contact?: Your policy is issued and serviced by the carrier named on it, not by InstaBrain. Start with the agent who wrote it. If you cannot reach your agent, call 480-613-5818 or email [email protected] and we route you to the right desk.
How do I ask about contracting, appointments, or commissions?: Email [email protected] with your writing number. Appointment and licensed-state requests are handled by the help desk directly. Contracting status and commission questions are worked with the carrier's contracting desk.
¿Hay una página en español?: Sí. La página en español explica la plataforma y los productos.